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Privacy Police

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Privacy Police

Last Updated: February 2026

At Roof Gauge Technical Ltd (trading as Roof Gauge), we value the trust you place in us when we assess your home. This policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

To provide our roofing services and Condition Reports, we may collect the following information:

  • Contact Information: Name, email address, and phone number.

  • Property Information: Physical address of the property requiring service.

  • Service Data: Photos of your roof, maintenance history, and specific repair requirements.

  • Billing Information: Details required for invoicing via Xero.

2. How We Collect Your Information

We collect information directly from you when you:

  • Fill out a contact or booking form on our website.

  • Request a paid Condition Report.

  • Communicate with us via email, phone, or in person.

3. Purpose of Collection

We use your information to:

  • Provide professional roofing repairs, maintenance, and reroofing services.

  • Generate and deliver Condition Reports.

  • Process payments and manage accounts through Xero.

  • Communicate regarding scheduled appointments or urgent repairs.

4. Storage and Security

We take reasonable steps to protect your personal information.

  • Digital Storage: Most information is stored in secure, password-protected cloud-based platforms (such as Xero and secure email servers).

  • Hard Copies: We minimise physical paperwork, but any physical documents are stored securely at our Mangawhai Heads office.

5. Sharing Your Information

We do not sell your personal information. We only share information with third parties when necessary to operate our business, including:

  • Cloud Service Providers: Xero (for invoicing and accounting).

  • Subcontractors: Only when they require your address to assist with a specific project.

  • Legal Requirements: When required by New Zealand law or to protect our legal rights.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of any inaccurate information.

To exercise these rights, please contact us at:
nick@roofgauge.co.nz

7. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor site traffic. This data is generally anonymised and used for business and website performance improvements.